Set Up Your Pin in a Minute
Your Touch-to-Travel pins arrive ready to go. No app to download, nothing to write.
Don't have pins yet? See them in the shop
Tap your pin
Hold the pin to your phone, then tap the link that pops up. Your pin's setup page opens in the browser.
Thick cases can block the signal. If nothing happens, try it with the case off.
NFC needs to be on. It's on by default on iPhones and most Android phones, but Samsung phones ship with it off: Settings → Connections → NFC and contactless payments.
Still nothing?
- iPhone 7 to X: open Control Center and tap NFC Tag Reader first.
- Other Android phones: NFC is usually under Settings → Connected devices → Connection preferences.
- Move the pin slowly around the spot; the reader is small.
- No phone handy? Type the code printed with the pin under Account › NFC Pins.
Choose what it opens
Not signed in on that phone? You'll be asked to sign in first, then brought right back. Use the account you ordered your pins with; they belong to it, so nobody else can claim them.Forgot your password?Lost the account?
Add a nickname if you like, then tap Save Pin.
Change it anytime
Pins are reusable forever. Open Account › NFC Pins and changes work on the very next tap.
Please don't rewrite a pin with an NFC app. Its built-in link is what lets you manage it here. Writing over it disconnects the pin from your account, and rewritten pins are no longer covered by our support.
Questions
It says "This Pin Is Reserved"
You're signed in to a different account than the one that ordered the pin. The page shows a hint of which email it belongs to. Tap Sign In With a Different Account and use that account; you'll come straight back to the pin.
Forgot the password? Reset it here. Can't get into that account at all? Email us and we'll move your pins to your new account.
It says the pin belongs to someone
It's linked to another account. If it was passed on to you, ask them to unlink it under Account › NFC Pins, then tap it again.
It says "Pin Not Recognized"
Email [email protected] with the code printed with your pin and we'll sort it out.
Do people who tap it need anything?
Nope. Tapping opens a normal web page on their phone. No app, no account.
I have a blank NFC tag from another shop
Those don't have their own link, so they can't be managed here. You can still write your page's address to one with any NFC writing app:
For a single trip, open the trip and copy the address from your browser.


